Returns & Refunds Policy

Returns & Refunds Policy


SEDGWICKS pride ourselves on sourcing and selling Antique & Estate Jewellery that is authentic, of good quality and in good condition. Antique & Estate Jewellery is seldom in perfect or ‘new’ condition as age is inherent for it to be classified as such. All items we sell are ‘Second-hand’ or ‘Used’ and will show almost certainly show some signs of wear . These may include faint scuffmarks and small dents, even very minor repairs. These are considered an acceptable part of the appeal of the antique. Any imperfections or minor damage will be listed in the description and visible in the photo. Many higher value items are accompanied by an Independent Valuation. We ask that you carefully view the photographs provided and are happy to supply more images or fuller description if requested.


  •  It is the responsibility of the purchaser to read carefully all descriptions, view all photographs and ask questions prior to purchase.
  • The buyer accepts that in fulfilling the payment of the purchase, they have inspected and accepted the quality of the item.
  • At SEDGWICKS our product description is our guarantee. We do not make returns for a simple change of mind.
  • If we have made a serious error of description, please contact us immediately.
  • Please note we will not accept returns of items that are not in the same condition as dispatched. Any items that have been resized or altered in any way will not be accepted.
  • If a return is agreed arrangements must be made within seven days of delivery. If arrangements have not been made within this period, we reserve the right to refuse the return of the item.
  • Costs of return is at the Buyers expense and is to be via Registered Express Post. Please ensure the item is well packaged to avoid damage in the post. Please photograph package before dispatch for security against damage in post.
  • We will inspect the item for condition upon receipt. If the item is in the same condition as dispatched a refund will be processed.

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