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FAQ

Drawing upon over 30 years of experience in the Fine Art Auction Industry, SEDGWICKS was established 2020 by inveterate collector and committed jewellery lover Patti Sedgwick. An online business based in Brisbane, SEDGWICKS is committed to finding unique jewels in excellent condition for fellow jewellery lovers.
SEDGWICKS is an online business based in Brisbane, QLD
We do! SEDGWICKS offer Layby Plans on items over $400. See our Layby terms or email us on info@sedgwicks.com.au with any questions you may have. We are happy to tailor a plan to suit your budget.
With over 30 year’s experience in the jewellery industry, our specialists are qualified gemmologists, diamond graders and Registered Valuers. SEDGWICKS take great pride in accurately identifying and cataloguing all items we sell. Many of the items we sell are independently valued by NCJV valuers.
We stand by our catalogue descriptions and in the unusual event of an item not being not as described we require the purchaser to contact us immediately to discuss a possible return. The stock we sell is preloved, our pieces may very well have scuffmarks or minor dents associated with wear. We will note such things in the condition report and are happy to supply more images of any item if requested. In the event of a return the item must be returned to us in the same condition as purchased, and within 7 days of purchase. We do not offer returns for a simple change of mind and our polices are compliant with the Australian Competition and Consumer Commission. (ACCC)
Good news! Shipping within Australia is complimentary on all items over $100
All items are sent via Australia Post’s Express Post. This service provides tracking and expedited delivery.
While postage is complimentary you may wish to insure your items, and this is at your expense. To arrange simply contact us for a quote.
SEDGWICKS is an online business with no shopfront. We understand that it may be preferrable to sight items before purchase and may be able to facilitate this. Contact us directly for more information
Yes we do. As a Registered Valuer with the National Council of Jewellery Valuers, a qualified Gemmologist, Diamond grader & Licenced Second Hand Dealer, Patricia Sedgwick will provide expert and confidential appraisals of individual items, collections, and estates. Drawing upon more than 30 years of experience as a Valuer & Auctioneer, SEDGWICKS offers Valuations of Jewellery, Decorative Arts and Art.
Specialists in Deceased Estate Appraisals, SEDGWICKS can also provide Valuations for Divorce Property Settlement, Second Hand, Auction Reserve, Private Sale, & Retail or Insurance Valuations.
We do. We are always looking for new stock for our jewellery loving clients! A good place to start is to give us a call on 0411 412 364 or email us some images on info@sedgwicks.com.au

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